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Empowering Seniors Through Health Plan Member Advocacy

Tina Ross, MS, CCP, CPHQ

Founder & CEO Full Circle Employment Solutions

Learning Objectives

  • Describe approaches for preparing seniors to make better health care decisions
  • Identify steps for closing gaps in evidence-based medical care
  • Review tools that support member advocacy, and facilitate medical service and resource navigation
  • Explore lessons learned, initial results and options for measuring impact

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