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Excellence & Innovation in Health Management & Coaching Programs

Blake T. Andersen, PhD

CEO, HealthSciences Institute

Learning Objectives

  • Describe why many health management and coaching programs fail to deliver expected value.
  • Identify options for developing staff competencies linked with better clinical and cost outcomes.
  • Explore how career ladders and customized learning solutions can be used to develop nurse coach generalists, specialists and mentors.
  • Discover how a new standardized MI-based performance assessment protocol and tool can be used to develop, manage and improve the performance of program staff.

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