Blake T. Andersen, PhD
CEO, HealthSciences Institute
Learning Objectives
- Describe why many health management and coaching programs fail to deliver expected value.
- Identify options for developing staff competencies linked with better clinical and cost outcomes.
- Explore how career ladders and customized learning solutions can be used to develop nurse coach generalists, specialists and mentors.
- Discover how a new standardized MI-based performance assessment protocol and tool can be used to develop, manage and improve the performance of program staff.
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