Kriss Haren MA, MS, RHC-III
MI Health Coaching Faculty - HealthSciences Institute
Learning Objectives
- Describe the pivotal role of change talk plays in delivering better customer results
- Define how and when practitioners respond to sustain talk (ST) and change talk (CT)
- Define key steps for validating sustain talk for better engagement
- Define key steps for evoking change talk to facilitate behavior change
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Blake Andersen, PhD,
