Most test takers complete the exam in 2 to 3 hours. You have a maximum of 5 hours to complete the exam. If you are completing the exam and are disconnected due to an internet service interruption or other technology-related problem, you can contact technical support and request that your exam be reset to allow another attempt. Reset requests will generally be handled within one business day. If you have had the exam open for greater than five hours and are disconnected, this attempt will be considered a failed attempt. In this event you will need to wait 30 days to re-attempt.